Nota Vinegar

A: Momjan, Dragočevac 1,52460 Buje T: +385 916 055 278

Terms of Purchase and Use of the notavinegar.hr Online Store

Please carefully read these terms of purchase and use of the website (hereinafter: General Terms) before making a purchase on the notavinegar.hr online store. By accepting the General Terms, you declare that you have read, understood, and agreed to our Terms of Purchase and Use of the website, accepting the rules and conditions stated therein. If you do not agree with the General Terms, please do not use these pages.

The website notavinegar.hr is owned by UNI.KOM d.o.o.

(hereinafter: NOTAVINEGAR)

UNI.KOM d.o.o.

Dragočevac 1, 52462 Marušići

OIB: 11673575369

Contact:

Email: info@notavinegar.hr

Phone: +385 91 605 5278

Purchase Terms:

Purchase terms govern the relationship between the Buyer and NOTAVINEGAR regarding the terms and methods of ordering, product prices, payment methods, contract termination, return of goods, delivery, protection of personal data, and other issues related to the use of NOTAVINEGAR online shopping.

Purchase terms apply only in the case of purchases through https://notavinegar.hr and not when the buyer has purchased products in another way (such as from a supplier). The buyer must be a legally capable individual or legal entity. By accepting these terms, you confirm that you are over 18 years of age and have full legal capacity or, according to Article 117 of the Family Law, have acquired full legal capacity through marriage before reaching adulthood and are fully capable of accepting these General Terms. Contracts on behalf of a minor or legally incompetent person can be concluded by their legal representatives or guardians, and partially legally competent persons only if they are not deprived of the right to dispose of their property and enter into legal transactions. NOTAVINEGAR assumes no responsibility for actions contrary to these provisions.

Prices:

The displayed product prices are retail prices, include the value-added tax, and are expressed in euros. Prices are subject to change. The displayed product prices do not include the cost of transport, delivery, or postal services, which are charged separately. According to the Consumer Protection Act, NOTAVINEGAR may, at its discretion, offer certain products at prices lower than the regular prices or with a special discount available under the same conditions to all users or only to a specifically specified group of users. The conditions of special sales, such as the duration of the sale, quantity limitations, discount amounts, etc., will be thoroughly described on the product page. After the expiration of the sale period, NOTAVINEGAR cannot accept orders based on the conditions of special sales that have expired. An order is considered completed when the customer receives an order confirmation with contractual information. NOTAVINEGAR reserves the right not to fulfill an order if its fulfillment would lead to disproportionate damage, such as in situations where there is an obvious mistake in the displayed price or when it is not possible to indicate the real-time stock status due to a large number of orders.

Payment Methods:

NOTAVINEGAR allows the purchase of selected products by direct online payment or upon pickup:

Cash on delivery

Payment upon delivery (“cash on delivery”) allows you to settle the order amount upon delivery to the specified address. If you are unable to receive the shipment at the defined delivery address at the time of delivery, the courier will leave a notice of the shipment’s arrival. You will receive a payment confirmation from the courier service, and you will receive an invoice by email. Courier services charge a cash-on-delivery fee of up to €0.90.

Bank transfer or online banking

Choosing this payment method will generate a proforma invoice to your email with all the necessary details for payment, including the account number to which you should transfer the order value. Payment can be made using online banking or through a bank, post office, financial institution, or similar. After receiving the payment, we will process your purchase offer (according to bank statements – usually the next business day).

Delivery:

Unilateral Termination of the Contract:

If you make a purchase as a natural person – a consumer, you have the right to unilaterally terminate the contract within 14 days without stating a reason, in accordance with the lower provisions. To exercise the right to unilateral termination of this contract, it is necessary to inform us of your decision to unilaterally terminate the contract before the expiration of the deadline, with an unambiguous statement sent by mail or email, in which you will state your name, address, phone number, or email address. You can also use the attached form for unilateral termination of the contract. Download the form: (Contract_Termination_Form) A copy of the form for unilateral termination of the contract, available on our website, can be electronically filled out and sent. We will promptly send you a confirmation of receiving notice of unilateral termination of the contract by email. The deadline for unilateral termination, in accordance with Article 79 of the Consumer Protection Act, is 14 days and starts from the day when the consumer or a third person designated by the consumer, who is not the carrier, takes possession of the goods that are the subject of the contract. If a consumer/user has ordered multiple items with one order, which are to be delivered separately, or if it is about goods delivered in several parts or shipments, the deadline for contract termination starts from the day when the last piece or the last shipment of goods is delivered to the consumer/user or a third person designated by the consumer/user, who is not the carrier. If the regular delivery of goods is agreed over a specific period, the deadline for contract termination starts from the day when the first piece or the first shipment of goods is delivered to the consumer/user or a third person designated by the consumer/user, who is not the carrier. If you unilaterally terminate the contract, we will refund the amount received from you, including delivery costs, without delay, and no later than 14 days from the day we received your decision to unilaterally terminate the contract, except if you chose a different type of delivery that is not the cheapest standard delivery we offered. The refund will be made in the same manner as the payment was made, or to the bank account if you paid upon delivery. If you agree to another method of refunding the paid amount, you will not incur any costs in relation to the refund. We can only process the refund after the goods are returned to us or after you provide evidence that you have sent the goods back. The consumer/user must return the goods without delay, and no later than 14 days from the day when, according to Article 81 of the Consumer Protection Act, they informed NOTAVINEGAR about their decision to terminate the contract. It is considered that you have fulfilled your obligation on time if you send the goods back before the expiration of the 14-day deadline. You are responsible for any decrease in the value of the goods resulting from the handling of the goods, except what was necessary to determine the nature, characteristics, and functionality of the goods. If the value of the goods has decreased due to handling beyond what is necessary, we will make a claim for compensation for the decrease in value. The consumer/user covers the direct costs of returning the goods unless agreed otherwise. The consumer/user is responsible for any decrease in the value of the goods resulting from handling the goods, except what was necessary to determine the nature, characteristics, and functionality of the goods. NOTAVINEGAR is obliged to refund the amount paid, exclusive of shipping costs, within 14 days of receiving the consumer’s decision to terminate the contract.

Complaints:

For all information, complaints, and additional questions, you can contact us by email at info@notavinegar.hr or by phone at +385 91 605 5278. We will respond to your inquiries and complaints as soon as possible, no later than 15 days from the date of receipt of the written complaint.

Protection of Personal Data:

NOTAVINEGAR undertakes to protect the personal data of the service users, in a way that it collects only the necessary, basic information about users/customers that are necessary for fulfilling our obligations. All user information is strictly confidential and is available only to employees who need this information to do their job. All employees of NOTAVINEGAR and business partners are responsible for respecting the principles of privacy protection. Read more about the protection of personal data in our Privacy Policy.

Final Provisions:

NOTAVINEGAR reserves the right to modify these General Terms at any time, and any changes will take effect upon publication on the website. The General Terms and the business relationship between NOTAVINEGAR and the buyer are governed by Croatian law. For any disputes arising out of the use of the notavinegar.hr website or in connection with the application of these General Terms, the competent court in Pula shall have jurisdiction. If any provision of these General Terms is found to be invalid or unenforceable, it will be deemed severable from the rest of the General Terms, and it will not affect the validity of the remaining provisions. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.