Nota Vinegar

A: Momjan, Dragočevac 1,52460 Buje T: +385 916 055 278

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Privacy policy

The purpose of this privacy policy is to inform customers, potential customers, or visitors to the website https://notavinegar.hr about the purposes and basis for the processing of personal data by UNI.KOM d.o.o. Dragočevac 1, Momjan, 52462 Marušići OIB: 11673575369 (hereinafter referred to as NOTAVINEGAR).

At NOTAVINEGAR, we value your privacy, and we keep all your personal information strictly confidential.

All our online activities comply with European laws (Regulation (EU) 2016/697 on the protection of consumers regarding the processing of personal data and the use of such data, General Data Protection Regulation or GDPR), conventions (ETS No. 108, ETS No. 181, ETS No. 185, ETS No. 189), and Croatian laws (Personal Data Protection Act (ZVOP-1, Official Gazette, No. 94/07), Electronic Commerce Market Act (ZEPT, Official Gazette, No. 96/09 and 19/15), etc.).

The privacy policy determines the use of information that NOTAVINEGAR will receive from you when you visit NOTAVINEGAR’s websites, register, make a purchase, or share information with NOTAVINEGAR customer service when contacting us by phone.

Controller and Data Protection Officer

The controller of personal data is UNI.KOM d.o.o. Dragočevac 1, Momjan, 52462 Marušići OIB: 11673575369.

Personal Data

Personal data is any information relating to an identified or identifiable natural person; a person who can be identified is a person whose identity can be determined directly or indirectly, especially based on an identification number or one or more characteristics specific to their physical, psychological, mental, economic, cultural, or social identity.

NOTAVINEGAR, in accordance with the purposes listed below and the privacy policy, collects the following personal data:

  1. Basic user information (name, address, date of birth, delivery address).
  2. Contact information and communication data with NOTAVINEGAR (email address, phone number, date, time, and content of postal or email communication).
  3. Channel and campaign – the source through which the user-customer came into contact with NOTAVINEGAR (website and advertising campaign, i.e., action, call center).
  4. Data about user orders and issued invoices (order receipt and execution dates, purchased products, product prices, final order selection, payment method, delivery address, invoice number and issue date, identifier of the person who issued the invoice, etc.), and data on product complaint resolutions.
  5. Data from voluntarily filled out forms by users, e.g., in the context of prize competitions.
  6. Other data voluntarily provided by the user when requesting certain services that require such data.

NOTAVINEGAR does not collect or process your personal data unless you enable it or give consent, such as when ordering products or services, subscribing to email notifications, participating in prize games, etc., or when there is a legal basis or legitimate interest for processing.

Purpose of Processing and Legal Basis for Data Processing

NOTAVINEGAR collects and processes your personal data based on the following legal grounds:

  1. Contractual and legal obligations.
  2. Legitimate interests.
  3. Individual’s consent.

Processing Based on Law and Contractual Obligations

When providing personal data is a contractual obligation, necessary for the conclusion and performance of a contract with NOTAVINEGAR, or a legal obligation, you must provide personal data. For example, if you do not share personal data (name, address for delivery, phone number) with NOTAVINEGAR, it will not be able to conclude a Distance Selling Agreement or process the order because it will not have information about the buyer and the delivery address.

Purpose of Data Processing

  1. Opening a user account: To use the NOTAVINEGAR platform and place orders, registration as a user is required, including providing personal data such as email address, username, and password.
  2. Distance selling contract: To conclude a distance selling agreement, it is necessary to provide product delivery information. If the user chooses to pay by credit card, they need to enter card details on the T-Com PayWay system pages. NOTAVINEGAR does not have access to card data; it only receives information from the Pay Way system about whether the purchase has been approved by the card issuer or not.
  3. Processing based on legitimate interest: NOTAVINEGAR may process data based on legitimate interests necessary for better service provision, unless such interests are overridden by the individual’s interests or fundamental rights and freedoms that require the protection of personal data.

Automated Email Communication with the User Based on Unfinished Orders

Based on its legitimate interest, NOTAVINEGAR occasionally sends email notifications to potential customers who have added products to their cart but did not complete the order, aiming to offer assistance or information.

Customized Communication with Discounts, Offers, and Content

Occasionally, NOTAVINEGAR presents relevant offers, discounts, and other content to users based on their previous interactions.

Processing Based on Your Consent

NOTAVINEGAR collects and uses personal data only with your explicit consent, such as:

  1. To enable the use of your NOTAVINEGAR user account and online shopping.
  2. To provide access to special information available on the NOTAVINEGAR.HR website and your user account/profile.
  3. To prepare and send personalized email messages to subscribers.
  4. To send advertising notifications and other content via email, SMS, regular mail, when you have given consent.
  5. For other specific purposes with which you agree for the operation of NOTAVINEGAR.HR.

Contractual Processing of Personal Data

You acknowledge and agree that the seller may entrust certain activities involving your personal data to other individuals (contracted data processors). Contracted data processors may process confidential data only on behalf of the seller and within the limits of the seller’s authorization (in a written contract or another legal act) and in accordance with the purposes outlined in this privacy policy.

Contracted data processors with whom NOTAVINEGAR shares certain data include:

  1. Accounting services, law firms, and other providers of legal advice.
  2. Delivery services.
  3. Data processing and analytics providers.
  4. Email delivery providers (Mailchimp).
  5. Payment system providers such as WSPay, PayPal, Solo.
  6. Internet advertising solution providers (e.g., Google, Facebook).

Automatic Recording of Information (Non-Personal Data)

When accessing the website, general non-personal data (number of visits, average visit duration, visited pages) is automatically recorded (not as part of the login). These data cannot be linked to your personal data and are entirely non-personal. This information is used to measure the attractiveness of our website and improve its content and utility. Your data is not used for other purposes, and it is not disclosed to third parties.

Cookies

Cookies are invisible documents currently stored on your hard drive that allow the seller to recognize your computer when you next visit the website. The seller uses cookies only to collect information used for website usage and to optimize its online advertising activities.

Cookies can be divided into two groups: basic (without these cookies, it is not possible to use the NOTAVINEGAR website, as registration is not possible, nor is adding products to the cart) and promotional (cookies that track website usage to improve service quality).

You can define cookie settings in your web browser, noting that by turning off basic cookies, the NOTAVINEGAR website will not work, and you will not be able to browse the offer, add products to the cart, register, or make a purchase. Promotional cookies can be disabled at any time in your web browser.

More about cookies can be found at: Cookie Policy

Security

The seller takes all necessary measures to ensure the security of your personal data. Your data is protected from loss, destruction, forgery, manipulation, unauthorized access, or unauthorized disclosure at all times.

Changes

This privacy policy may be changed or supplemented at any time without prior notice or notification. By using the seller’s websites after the change or supplement, the user confirms agreement with the changes and supplements.